Any questions? We’re here to help
Have a question? Explore our FAQs here. If you still can’t find the answer you’re looking for, feel free to reach out to us directly via email or by using our Contact Us form.
Do you ship internationally?
At this time, we can only ship to an address within the United States.
What shipping methods are available?
Based on your order size, your order will be shipped via USPS, UPS, or Freight.
How long will it take to get my packages?
We take pride in being prompt shipper. Orders are typically ship in 3 to 5 business days, Monday to Friday. We do not ship on Saturday, Sunday and holidays.
What payment methods are accepted?
Visa, Mastercard, American Express, and ACH.
What if I receive a damaged, defective, or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us, within three days of receiving your shipment, via support@branvx.com. We'll work to resolve the issue promptly and ensure your satisfaction.